What is Franshys?+
Franshys is an AI-powered business operating system that helps growing companies manage leads, sales, customers, franchise operations, support and teams from one cloud platform — replacing spreadsheets and disconnected point tools.
Is Franshys a CRM?+
Yes. Franshys includes a full-featured cloud CRM at its core, along with Lead Management, Sales Pipeline, Franchise Management and Customer Support modules built on the same shared data.
How is Franshys different from a typical sales CRM?+
Most sales CRM tools stop at the deal. Franshys connects the full lifecycle — lead capture, sales pipeline, franchise operations and post-sale support — so every team works from the same customer record instead of exporting data between tools.
Does Franshys support WhatsApp CRM workflows?+
Yes. Franshys includes native WhatsApp integration so you can capture leads, send follow-ups and manage conversations directly inside the CRM, making it a practical WhatsApp CRM for sales and support teams.
Is Franshys a good fit for lead management software needs?+
Yes. Franshys's Lead Management module captures leads from your website, WhatsApp and partner channels, automatically scores them, and routes them to the right owner so none go cold.
Is Franshys available in India?+
Yes. Franshys is built and supported from Indore, India, and is used by businesses across India as CRM software and a cloud-based business automation platform. It is also available to businesses globally.
Can Franshys manage franchise operations?+
Yes. Franshys Franchise is a dedicated module for franchise management software needs — covering franchisee onboarding, royalty billing, compliance tracking and multi-location dashboards.
Is Franshys a customer support software too?+
Yes. Franshys Support gives you a shared helpdesk with ticketing, SLA tracking and a full customer activity timeline, so support requests are never lost between teams.
What does “AI Business Operating System” mean?+
It means Franshys isn't just a CRM — it's the connected system a growing company runs on, using AI to help automate lead scoring, follow-ups and reporting across CRM, sales, franchise and support functions.
How much does Franshys cost?+
Franshys offers four plans — Basic ($29.99/mo), Plus ($59.99/mo), Premium ($99.99/mo) and Pro ($499.99/mo). See the Pricing page for exact plan features and billing details.
Is Franshys a subscription? Does it renew automatically?+
Basic, Plus and Premium are recurring monthly subscriptions that renew automatically at the price shown on the Pricing page until you cancel. Pro is a one-time annual payment with no automatic renewal. You'll always see the price and billing frequency before checkout.
How do I cancel my subscription?+
Cancel any time from your dashboard where self-service cancellation is available, or email support@franshys.com. Cancelling stops future renewal charges; you keep access through the end of your current paid period. See our Cancellation Policy.
Are initial payments refundable?+
Your initial subscription payment is generally non-refundable once your account has been activated and provisioned, except where required by applicable law. Full details are in our Refund & Cancellation Policy.
What if I was charged twice, or don't recognize a payment?+
Contact us right away, or log in and open a support ticket — we'll help identify the transaction and correct any confirmed duplicate or error.
Who processes my payment, and is it secure?+
Payments are processed by our payment processor, acting as Merchant of Record, through its secure hosted checkout. Franshys does not collect or store your full card number or CVV on its own servers. See our Security page.
Is Franshys a cloud CRM, or does it need installation?+
Franshys is a fully cloud-based platform. There is nothing to install — you and your team log in from any browser at app.franshys.com.
Can I migrate data from my existing CRM or spreadsheets?+
Yes. Our onboarding team can help import contacts, leads and deals from spreadsheets or common CRM exports so you don't start from zero.
Does Franshys support role-based access for teams?+
Yes. Every user can be assigned a role — such as sales rep, support agent, franchise manager or admin — with permissions scoped to what they need to see and do.
What industries use Franshys?+
Franshys is used across education, healthcare, real estate, manufacturing, retail, logistics, automobile, digital agencies, finance, consulting, service businesses and franchise businesses.
Does Franshys offer reports and analytics?+
Yes. Every module includes built-in reports and analytics, from lead conversion and sales pipeline velocity to franchise royalty and support ticket trends.
Can Franshys integrate with other tools?+
Yes. Franshys supports API access, webhooks and custom forms so you can connect it with other tools in your stack.
How is my payment information protected?+
Franshys uses encrypted connections (HTTPS/TLS), role-based access controls and regular backups. Sensitive card data is handled by our payment processor's secure hosted checkout rather than stored on Franshys servers. See our Security page.
Can small businesses use Franshys, or is it only for large companies?+
Franshys is built for growing companies of any size — from small teams running their first CRM to multi-location franchise networks. You only pay for the plan and modules you need.
Can I upgrade or downgrade my plan?+
Yes. Use account management functionality where available, or contact us to change plans.
Where can I find my invoice, or get other account help?+
Log in and open a support ticket, or contact us any time.